FAQs

Here are some frequently asked questions about Injury Care EMS Service. Click the question to see the answer.

Is Injury Care EMS ambulance service an emergency service?

Injury Care EMS can respond urgently when you have a family member, patient, or resident that needs to go to the Emergency Department because of illness, falling, or bleeding.

By calling Injury Care instead of 911, you can reduce taxing the local 911 service and avoid the potential 911-related problems (delayed response time due to greater emergencies, etc.) We are here for you when it may not be appropriate to call 911, because the problem is not life-threatening, but the patient needs to be transported by ambulance.

Can Injury Care EMS provide Inter-Facility Medical Transportation?

Injury Care EMS can provide ground and air ambulance transport for most situations, as well as wheelchair & gurney transport for patients who don’t need an ambulance. We provide the most professional and courteous service in the industry. That’s one reason we are the preferred ambulance provider for the St. Luke’s and St. Alphonsus hospital systems in southwest Idaho. If you need to transport a patient or resident from your facility to a hospital, or taken for diagnostic testing, treatment or physician evaluation, we can help.

What types of patient transport does Injury Care EMS provide?

Here are some of the types of patient transport Injury Care EMS provides:

  • Air ambulance for long-distance transports
  • Quick response to care/independent living facilities for immediate transports to emergency departments
  • Scheduled transports
  • Wheelchair or Gurney transportation
  • Hospice patients
  • Bariatric patients
  • Ventilator patients
  • Wait and return (for patient visits who will return shortly to your facility)
  • Psychiatric patients (voluntary and involuntary holds)
  • Participating providers with all major insurance companies including Medicaid/Medicare, Veterans Administration and workers’ compensation (both state and Federal)
  • Competitive pricing for transports not covered by insurance

How did Injury Care EMS begin?

Richard Radnovich, D.O., our founder, started Injury Care EMS in 2009 in response to community requests for a private emergency medical services company. Since then, we have grown enormously in response to community and regional needs.

Dr. Radnovich has extensive experience in Emergency Medicine and with first responders. Providing excellent emergency transport to all who need it continues to be our mission.